PERSONAL DATA STATEMENT 
 
We want visitors visiting lovesthotel.com (hereinafter identified as the "Site") to feel confident and assured when using our Site to plan and book their accommodations at our Hotel, so we are committed to protecting the information we collect. All personal information provided by you is encrypted and secure. Please read the site’s Personal Data Statement at InterContinental Hanoi Westlake website for more information.
 
SECURE RESERVATIONS
 
If you decide to make an online reservation at the Site, Please fill in the forms we provide on the booking page, or you can call the hotline directly for direct consultation support. While it appears to be part of our site, the Booking Engine is provided by a third party and is governed by its privacy practices. We understand that security remains the primary concern of online consumers and have chosen the Booking Engine Vendor carefully.
 
PROTECTING YOUR INFORMATION
 
We would like our Site visitors to feel confident about using the Site to plan and purchase their accommodations, so Love St Hanoi (“Hotel”) is committed to protecting the information we collect. Our Hotel has implemented a security program with its web design and maintenance firm to keep information that is stored in our systems protected from unauthorized access. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology, ensuring a safe transmission.

Privacy Policy 
 
At the Hotel, the privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of your user information. We may update this Hotel privacy policy from time to time, so please check here frequently. The Hotel will not disclose identifiable user information to any third party without consent. Our Hotel is committed to safeguarding your privacy while visiting the Site. Our goal is to provide you with an Internet experience that delivers the information, resources and services that are most relevant to you. To achieve this goal, part of the operation of the site includes the gathering of certain types of information about site users. Because we understand that your privacy is important, we wish to explain the types of information we gather and the way in which we use it. This Privacy Policy applies to the Site. This Privacy Policy covers two types of information gathered at the Site, personal and aggregated. The term "personal information" refers to data you voluntarily provide in connection with use of the site that identifies you and/or the company on whose behalf you are accessing and using the site. Personal information includes, e.g., data submitted in connection with our services, such as your name, e-mail address, phone number, company affiliation, physical address and/or certain other personal information. The term "aggregated data" refers to general information regarding visitors and users of the Site that relates to use of the website, e.g., traffic patterns, number of visits to certain pages, visits from other websites or to third-party websites linked to the website, use of particular services and interest in services, information or features of the Site or other parties made available through or found at the Site
 
WHAT INFORMATION IS COLLECTED ABOUT YOU? HOW DO WE USE IT?
 
We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified by you at the bottom of the information gathering form.
 
CHILDREN'S PRIVACY & PARENTAL CONSENT
 
Please be aware that the Hotel has not designed this site for, and does not intend for it to be used by, anyone under age 18. Accordingly, this website should not be used by anyone under the age of 18. Our privacy policy prohibits us from accepting users who are under the age of 18. Hotel specifically requests that persons under the age of 18 not use this Site or submit or post information to the Site. Should the Hotel inadvertently acquire personal information or other data from users under the age of 18, we will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact the user under the age of 18 used the Site and submitted personal information without solicitation by or permission from Hotel.
 
YOUR CONSENT TO THIS PRIVACY POLICY
 
Use of the Site signifies your consent, as well as the consent of the company for whom you use the Site and whose information you submit (if any), to this on-line Privacy Policy, including the collection and use of information by the Hotel, as described in this statement, and also signifies agreement to the terms of use for the Site. Continued access and use of the Site without acceptance of the terms of this Privacy Policy relieves Hotel from responsibility to the user.